When do you Make your cookies?
We make our cookies when the orders flow in! We are all about the freshest and most gourmet products, meaning nothing is pre-made prior to an order being placed. Every dozen is made 100% from scratch.
How long Does it take to Ship?
Shipping takes 2-3 business days depending on where you are situated. Do not worry, unlike us, our cookies still arrive looking fabulous right as they make their way off the tarmac and onto your doorstep!
Where do you guys Offer Shipping?
We currently only offer shipping within the United States. We are sorry to our international family.
What is your refund policy?
If for whatever reason a different dozen than what was ordered arrives on your doorstep, we will refund 100% of your purchase price and will take whatever measures necessary to ensure you get the right order on the house! In the case of a refund, please allow 3-5 business days for the transaction to be credited back to your statement.
What types of Payments are available?
Unfortunately love and kindness is not a valid currency although that would be pretty sweet (definitely pun intended) right? We use Stripe, which takes Visa, Mastercard, American Express, and Discover.
Can I make a Special Request?
Special requests are highly desired. See a cookie flavor not listed that you would love to order? Want us to write a special note? What about delivery by synchronized random dance party? There is no ceiling in our willingness to try and accommodate all our customers' wishes! We truly are in the business to serve you, so anything and we mean anything, just give us a shout!